LifeLong Medical Care Telehealth Services allow you to have an audio or video-based appointment with your provider. It makes routine healthcare more convenient and easier for you to access.
LifeLong has a Virtual Care Representative to support you with virtual care which includes things like MyChart and video visit preparation.
A telehealth visit is similar to an in-person wellness appointment with your own doctor. During the visit you’ll talk about your current health concerns and learn what to do.
After scheduling your appointment by phone or MyChart, you will be sent a link with information about your appointment. When it is time for your appointment to begin, you’ll click on this link to be connected with a provider.
For urgent symptoms, general information and/or appointments, please call Patient Services at (510) 981-4100.
If you think you are having a medical or psychiatric emergency, please dial 9-1-1 or go to your nearest hospital.
Contact our Virtual Care Representative at (510) 981-4100 option 8.
Please do not use this form to communicate your health care needs.