Get Health Insurance

Customer service staff wear headsets and work at computers, one smiling toward the camera.

Get Health Insurance Enrollment & Renewal Assistance

Upcoming Medi-Cal changes starting January 1, 2026, may affect some people’s coverage. LifeLong Medical Care is here to help you review your options, apply for coverage, and protect your health. 

Our mission to give you and your family the best care has not changed. We are here for you.

If you or your family members don’t have health insurance—or if it’s time to renew your Medi-Cal coverage—we can help.

Our team provides enrollment assistance for:

  • Medi-Cal
  • Covered California
  • CalFresh
  • HealthPAC
  • CARES

Call our Enrollment & Eligibility Services Department at (510) 981-3250 or email us at cec@lifelongmedical.org.

Renewing Your Coverage

You can renew your coverage online at BenefitsCal.com.

For in-person help, please bring:

  • Your renewal packet
  • Recent proof of income

New Enrollment Requirements

To determine eligibility for free or low-cost health coverage, please bring the following for all household members:

  • Photo ID (state/federal ID, school or work ID, or voter ID from your country of origin with a photo)
  • Proof of income (pay stub, unemployment benefits, VA benefits, or signed support letter)
  • Proof of address (bill or official document with your current mailing address)
  • Insurance documents (if you already have health coverage)

Our team uses county software to screen for eligibility in Medi-Cal, CalFresh, HealthPAC, Family PACT, and CARES.

The County or State will notify you directly if approved. If you don’t qualify, LifeLong offers sliding scale pricing for affordable care.

Your Health Matters—We're Here to Help

We’re Here for You

It’s very important that you keep getting the health care you need. We’re here for you and can help you get care in ways that feel most comfortable to you, like talking with a doctor by phone or video using telehealth. Learn more about telehealth.

Have questions or concerns?

Call our Patient Services Advocates at (510) 981-3250 anytime with questions about your health coverage or care. You can also call our main number at (510) 981-4100 and ask to speak with one of our Advocates.

In-Person Assistance

Walk in for free, confidential enrollment or enrollment help at the locations below:

Join Our In-Person Enrollment Event We Can Help You Enroll In:

  • Medi-Cal
  • Covered California
  • CalFresh
  • HealthPAC
  • CARES

Where:
William Jenkins Health Center
150 Harbor Way, Richmond, CA

When:
1st & 3rd Saturday of the month
9:00 a.m. – 2:00 p.m. (Appointment required)

For more information or to make an appointment please call 510‑981‑3250 or Email: cec@lifelongmedical.org
What to Bring to Your Appointment

Please bring the following items for everyone applying, if applicable:

  • Username and password for your Covered California account (if you have one)
  • Photo ID
  • Social Security numbers
  • Legal Resident Card or passport
  • Pay stubs or tax documents (especially if self-employed or income fluctuates)
  • Proof of address
Learn More